Ticket Order Rules

Please note that placing an order, you enter into with the company TicketBest contract for services related to the acquisition of tickets to the conditions set forth in the terms of service (the offer). A contract is concluded with the completion of the order Buyer procedures.

Payment methods

Cash payment

Payment is made at the time of the courier delivery of tickets or redeeming tickets at retail counters.

Payment by credit card over the internet

You can pay by credit card Visa or Mastercard. After ordering to open a window with a secure payment page of the processing center, where you need to enter the data of your credit card.


All transactions with payment cards taking place in accordance with the requirements of VISA International, MasterCard and other payment systems. When you send information using special security technology of online payments, data is processed on a secure server, high-tech processing company.

Secure online payments

If you pay via internet, data entry and processing of payment occurs at the site of electronic payment systems. Payment System ensures that sensitive customer data are not available in the online store, and their processing is fully protected, and nobody can obtain personal and banking data of the customer.

Methods for the preparation of order

Delivery of tickets by courier

Cost of delivery:

Terms of the delivery:

Delivery of tickets paid for via the Internet, available only to the owner of a credit card. In the event of changes in the time of delivery, the buyer must inform the manager of the ticket agency by phone (812) 407-22-07.

Electronic ticket

Payment of the electronic ticket is carried out exclusively by wire transfer using the selected payment system. After the order, paid tickets are sent to the e-mail address (e-mail), specified when ordering.

Visiting the event is necessary to have a printed e-ticket. In case of doubt about the authenticity of an electronic ticket, the staff carrying out a pass to the event have the right to make a test call to the mobile phone number specified when purchasing the ticket. These security measures are taken to prevent possible cases of fraud with tickets.

Details about e-ticket.

Cost of services

By paying tickets, in addition to the nominal value of the tickets may be added:

Validity of order

The order will be automatically canceled if it has not been paid for:

In carrying out the delivery order will be valid until a specified time and date of delivery inclusive.

Return tickets

If you cancel, replace, or refund transfer activities carried out by the event organizer, which itself sets the time and place for the return ticket.

Return tickets at the request of the Buyer, which were obtained in the retail office or courier delivery is possible only in the central office, at the address: St. Petersburg, Torfyanaya doroga st., 7F.

To return electronic tickets according to the customer, you must send a written application to the e-mail address info@ticketbest.ru.

Note that: